Returns & Exchanges

At Pit Boss, we stand behind the quality of our home and grilling products. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to begin the process.

2

Pack Your Items

Place the unused item in its original packaging, ensuring all manuals and accessories are included to qualify for a refund.

3

Ship Your Package

Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned unit, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing